Q&A Phuket Rabbit Card for Phuket Pay

1.  Q : What is Phuket Rabbit Card?

A : Phuket Rabbit Card is an e-money service in form of pre-paid card which can be used to get many discounts & privileges from restaurant, coffee shop, hotel, spa, tourist attraction, entertainment venue.

Moreover, for transit payment at Phuket Smart Bus, Bangkok BTS SkyTrain, BRT bus, RTC ChiangMai City Bus and payment at any rabbit retail shop such as FamilyMart, McDonald’s, BURGER KING, THE COFFEE CLUB, The Pizza Company, Dairy Queen, Swensen’s, BreadTalk, Sizzler, etc. https://phuketpay.com/en/home/

 

2.  Q : What is a discount from Phuket Rabbit Card?

A : You can get many discounts over thousand baht from restaurant, coffee shop, hotel, spa, tourist attraction, entertainment venue, etc.

Simply payment by Phuket Rabbit Card or present the card to get discounts. https://phuketpay.com/en/privilege-2/

 

3.  Q : How much is Phuket Rabbit Card?

A : The card price is THB 300 (consisting of card fee THB 100 plus ready-to-use stored value THB 200)

Remarks: Non-refundable for card fee & stored value

 

4.  Q : Can I buy Phuket Rabbit Card online?

A : Yes, we can deliver the card by post (Kerry express)

Contact us: Line ID: @phuketpay Facebook: https://www.facebook.com/phuketpay/

 

5.  Q : Can I use Bangkok Rabbit Card for fare payment of Phuket Smart Bus?

A : You can use Bangkok Rabbit Card or all kinds of Rabbit Card for fare payment of Phuket Smart Bus, however other kinds of Rabbit Card are unable to get any discounts & privileges from local shops in Phuket.

 

6.  Q : How to apply Phuket Rabbit Card?

A : The pre-paid card is not required to apply at this moment. When you buy Phuket Rabbit Card, you can use the card to pay or present to get discounts & privileges from shops right away.

 

7.  Q : How to activate Phuket Rabbit Card?

A : You can start to use Phuket Rabbit Card without any activation

 

8. Q : How is Phuket Rabbit Card better than another card?

A : Because one card pays all with many privileges & discounts up to 50% from restaurant, coffee shop, spa, hotel, tourist attraction, entertainment venue, etc. in Phuket.

Also card can be used for transit payment at Phuket Smart Bus, Bangkok BTS SkyTrain, BRT bus, RTC ChiangMai City Bus. In addition, payment at any rabbit retail shop such as FamilyMart, McDonald’s, BURGER KING, THE COFFEE CLUB, The Pizza Company, Dairy Queen, Swensen’s, BreadTalk, Sizzler, etc.

 

9.  Q : How to pay Phuket Smart Bus fare by Phuket Rabbit Card?

A : You can pay by Phuket Rabbit Card or any Rabbit Card.
1.One card per 1 passenger. Please keep minimum card value at THB 170 before taking a ride.
2.Tap a card at reader. Maximum fare will be deducted. Screen shows card remaining value.
3.Tap card again for actual travel distance charge and some refund (if any)

Remarks: For more information about Phuket Smart Bus, please visit here: https://phuketsmartbus.com/

 

10.  Q : Where can I buy Phuket Rabbit Card?

A : You can buy Phuket Rabbit Card from the following details.
-PKCD Office (1st floor at Baan & Beyond, Central Phuket East)
-Limelight Avenue Phuket (1st floor @food court)
-Supercheap Department store at Mobile department (Head office, opposite new Bus station)
-All Phuket Smart Bus and bus stop locations: https://phuketsmartbus.com/bus-stop-location/
-Other service center: https://phuketpay.com/en/service-center-2/

 

11.  Q : Where can I top-up the money for Phuket Rabbit Card?

A : You can top up money from the following details:
-PKCD Office (1st floor at Baan & Beyond, Central Phuket East)
-Food Court, 1st floor at Central Phuket Floresta
-Near bus stop locations of Phuket Smart Bus:
-Other service center: https://phuketpay.com/en/service-center-2/

 

12.  Q : Where can I use Phuket Rabbit Card?

A : You can present or use Phuket Rabbit Card to get discounts up to 50% & privileges from restaurant, coffee shop, hotel, spa, and other Rabbit’s Merchants.

Also, you can use the card for transit payment at Phuket Smart Bus, Bangkok BTS SkyTrain, BRT bus, RTC ChiangMai City Bus.

In addition, payment at any rabbit retail shop such as FamilyMart, McDonald’s, BURGER KING, THE COFFEE CLUB, The Pizza Company, Dairy Queen, Swensen’s, BreadTalk, Sizzler, etc.

Many more discounts & privileges: https://phuketpay.com/en/privilege-2/

You can check Phuket Rabbit Card service center as per this link: https://phuketpay.com/en/service-center-2/

 

13.  Q : Does Phuket Rabbit Card have an expiry date?

A : Validation for 5 years

 

14.  Q : For early morning arrival flight where can I buy Phuket Rabbit Card?

A : You can buy Phuket Rabbit Card from all Phuket Smart Bus.

 

15.  Q : How much credit limit of Phuket Rabbit Card?

A : You can top up money up to THB 20,000 for spending at any Rabbit’s merchants and paying the fare at Phuket Smart Bus.

 

16.  Q : What is the minimum amount for top-up money in Phuket Rabbit Card?

A : The minimum top-up amount is THB 100 and up to THB 20,000.

 

17.  Q : Can I refund money from my Phuket Rabbit Card?

A : Refund is not available yet. You can enjoy spending at any Rabbits Merchants.